Wednesday, January 19, 2005

It is just another day, the weather is good and sunny and as usual in the tropic, it is humid... I had planned to visit a former boss in hospital with another friend...We thought that it would be wise to get other things done before we visit the hospital, for it is not always that we take this road to the new hospital at Selayang, north of the city of Kuala Lumpur... Just after two I left the house and went to pick my friend and then proceed to the Land Office of Gombak to pay the land rent and then we proceed to visit our sick friend at this new hospital, a brand new one, all computerized, someone say that this is the first paperless hospital...On arriving at the hospital we check at the information counter and ask the nurses on duty there as to the where about of the person that we wanted to visit, well they look at the computer after getting the name of the patient...They look and look but just could not find the person we were looking and then a senior personal, I guess a staff nurse.., She look like an experienced one, came to assist while we wait, She was really good in doing her works and eventually manage to get the information...She told us that the patient that we were looking had discharged from the hospital a week or so ago and then she offer us some other information, we chat a while and after thanking them, we walk out and then got in touch with our sick friend on our cell phone...I am indeed impressed with the serviced provided at this new hospital, it look like that government hospital has change a lots since I went to one some years ago, it is now more professionally managed and the staff are friendly... We then wonder outside the hospital as to what to do next since the patient that we were supposed to visit had gone home....I pause for a while and my mind wonder.. As to this new hospital, my first visit make me real happy that this hospital the first Paperless and filmless Hospital in the world, that combine the Information Technology with Medical service is a reality and no more a dream...The Selayang Hospital ... I heard so much about this new hospital, many people talk about the service provided but I never new that my first visit to this hospital give me such a great impression of this hospital.., our first encounter with the staffs at the reception counter was indeed a first surprise and that it is friendly as well as informative...And it is for real..Those people that man the receptions counter really do take the trouble to help...And they did all in a really friendly way...Thanks you so much for a job well done..You all do really makes my day...We drove all the way to see a sick friend and found that the patient had been discharged...We were supposed to be disappointed or unhappy...But no we are not, simply because of those people at the reception counter, whose impressive services left us with a really happy mood...To the management of this hospital,...A Big Thanks You.. You are indeed doing the right thing and do keep it up...In the spirit of Malaysia Boleh...

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